Privacy Policy

Who we are

In this privacy policy references to "we", "us" and "our" are to John Kilcoyne. References to "our Website" or "the Website" are to www.lovesgrove.com

What information we collect and how

1. The information we collect via the Website may include.
2. Any personal details you knowingly provide us with through forms and our email, such as email address, name and telephone number.
3. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
4. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
5. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on you computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

• In certain cases we may use your email address to send you information about our special events. In such cases you will be offered the option to opt out of receiving further emails from us.

We use an independent third party to monitor how customers use the Website. Such monitoring does not include any personally identifiable information.

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £10.00 to cover administration expenses to the following address:

Lovesgrove Country Guest House, Bangeston Hall, Pembroke, SA72 4RX

Other Websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.